Why do I need a contact lens prescription? How do I get it?
Why is a contact lens fitting so important?
How long should I wear my contacts, and how often?
What if I want to buy a different brand to what is listed on my prescription?
How do I subscribe?
What if I wear two different types of lenses?
When will my contact lenses arrive?
How do I edit my subscription details?
Help! I can't log into my account.
I've still got a lot of lenses, can I change the frequency of delivery?
I'm running out of lenses, can I change the frequency of delivery?
How can I suspend or cancel my subscription?
What happens if my prescription changes?
How much do you charge for delivery?
Can I claim my rebate from my private health fund?
What if my credit card payment declines?
How do I return my order?
My question isn't answered here. Who should I talk to about my order?