Bailey Nelson
  • Shopping

Contact Lenses

Why do I need a contact lens prescription? How do I get it?

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Why is a contact lens fitting so important?

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How long should I wear my contacts, and how often?

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What if I want to buy a different brand to what is listed on my prescription?

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Subscriptions

How do I subscribe?

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What if I wear two different types of lenses?

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When will my contact lenses arrive?

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How do I edit my subscription details?

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Help! I can't log into my account.

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I've still got a lot of lenses, can I change the frequency of delivery?

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I'm running out of lenses, can I change the frequency of delivery?

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How can I suspend or cancel my subscription?

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What happens if my prescription changes?

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How much do you charge for delivery?

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Can I claim my rebate from my private health fund?

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What if my credit card payment declines?

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How do I return my order?

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My question isn't answered here. Who should I talk to about my order?

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