- Bailey Nelson
- customer service
- risk buying glasses
Love my new glasses such good quality, I couldn’t be happier with my purchase.
So wonderful, it felt like a risk buying glasses online without trying them first, but they are perfect! And knowing there was the option to return with no issues was great. My favourite glasses I’ve ever had, and I’ll always be purchasing from Bailey Nelson from now on. Thanks so much!
Lite as a feather
Helena - these are stylish and so comfortable. I wear these glasses every day, and have had two pairs made into sunglasses with my script in them. I get so many compliments on these frames.
Brilliant! Excellent customer service, quick
Brilliant! Excellent customer service, quick delivery. Very happy
Nice frames, not so nice service
The glasses are fabulous and look exactly how they are in the photos, and were quite similar to my old pair. However, after waiting 2 weeks for my glasses to arrive, I was finally contacted by the company telling me that they hadn't gotten my prescription when I had entered it in the online order. Although they did rectify the issue, I was very unimpressed that they didn't contact me at least after 1 week saying they didn't have it. Very poor customer service.